My Time Lapse won't export, or the video is missing photos. (iOS only)
The most common cause is missing iCloud original photos and videos. Precious needs the full-resolution photo, and iCloud may have only a thumbnail on your device if you have Optimize iPhone Storage t…
The most common cause is missing iCloud original photos and videos. Precious needs the full-resolution photo, and iCloud may have only a thumbnail on your device if you have Optimize iPhone Storage turned on.
- Open the iOS Photos app and scroll through the date range your time-lapse covers. Let iCloud finish downloading the originals.
- Make sure you have at least 2–3× the export size in free storage on your phone.
- Close other apps in the background.
- Free up storage.
- Try a shorter time range or a lower export resolution.
- Force-quit Precious and try the export again.
How did we do?
The app is stuck on a screen after I subscribed.
The app won't open or crashes immediately.
