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The app is stuck on a screen after I subscribed.

This is usually a hiccup between the store and the app. Force-quit the app and reopen it. Make sure you're connected to the internet. Update to the latest app version. Stuck on the paywall after payi…

This is usually a hiccup between the store and the app.

  1. Force-quit the app and reopen it.
  2. Make sure you're connected to the internet.
  3. Update to the latest app version.
  4. Stuck on the paywall after paying: tap Restore on the Paywall (bottom left corner of the screen). Web purchasers: check your email for the redemption link and tap it on your phone.

How did we do?

The app says a photo is missing or can't be used.

My Time Lapse won't export, or the video is missing photos. (iOS only)

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