The app is stuck on a screen after I subscribed.
This is usually a hiccup between the store and the app. Force-quit the app and reopen it. Make sure you're connected to the internet. Update to the latest app version. Stuck on the paywall after payi…
This is usually a hiccup between the store and the app.
- Force-quit the app and reopen it.
- Make sure you're connected to the internet.
- Update to the latest app version.
- Stuck on the paywall after paying: tap Restore on the Paywall (bottom left corner of the screen). Web purchasers: check your email for the redemption link and tap it on your phone.
How did we do?
The app says a photo is missing or can't be used.
My Time Lapse won't export, or the video is missing photos. (iOS only)