Skip to main content

The app won't open or crashes immediately.

Force-quit and reopen. Restart your phone. Make sure your phone OS and the Precious app are on the latest version. Free up storage. Under 1 GB free on the device is a common cause for crashes. As a lā€¦

  1. Force-quit and reopen.
  2. Restart your phone.
  3. Make sure your phone OS and the Precious app are on the latest version.
  4. Free up storage. Under 1 GB free on the device is a common cause for crashes.
  5. As a last resort, delete and reinstall. Your subscription is preserved; restore it after reinstall.

How did we do?

My Time Lapse won't export, or the video is missing photos. (iOS only)

AI Photo Studio generation is stuck or failing.

Contact